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Sterling Recruitment

Join Sterling

You will be part of an upbeat team and no two days are the same.

If you’re good with people and ready for your next career move, then browse through our opportunities today and fill in our job application form.

All our staff are based in the UK , either working from home or at our offices in Bishop’s Stortford, Hertfordshire, and King’s Lynn, Norfolk.

Full training and equipment are provided.  Our grading structure enables you to work your way up to our top Grade 5s with potential to earn generous performance bonuses along the way.

Employee Testimonial

Sterling is a great company to work for. There are many benefits, such as monthly bonus rewards, generous annual leave, summer parties, fun competitions and regular company and team nights out.

The grading salary is simple to understand and that means everyone is aware of what they need to do to get the grade they want to achieve and progress their career within the company.

There are also extra benefits, such as discounted staff insurance schemes and paid birthdays off, depending on which grade you reach.

Overall, Sterling Insurance is a very enjoyable and rewarding company to work for.

Shannan Fowler

Sterling Insurance

Customer Service Clerks

Sales Underwriting Clerks

Customer Service Clerks

As a Customer Service Clerk, you will have the opportunity to earn a wide range of bonuses relating to performance-based targets. So, help us deliver our target of unrivalled service levels and join our team.


Packages Starting at £21,250 (experience dependent).

The role is telephone-based (both in and outbound calls) handling customers’ car insurance queries.


Grade D/3 GCSE or equivalent in Maths and English, computer literate and outgoing personality.


Monday to Friday 9am to 6pm or 10am to 7pm, alternate Saturdays 9am to 2pm.


  • Offering our existing clients a complete customer care package.
  • Deal with incoming telephone enquiries covering a wide range of subjects in connection with our clients’ insurance.
  • Handle outstanding paperwork or payments, changes customers may wish to make to their policies, cancellation requests, renewing policies and any other general enquiries.
  • Full training is provided on our range of products, how best to meet our customers’ requirements and how to use the computer system.
  • Successful applicants must be customer focused and able to work in a high paced, versatile and dynamic team.
  • Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential.

Opportunities to earn generous bonus payments by reaching performance-related targets are also available. Be part of a successful team and help drive the company forward.

Apply for job

Sales Underwriting Clerks

Underwriting Sales Clerk: £20,000 – £27,000

Bonuses: up to £500 per month subject to performance


  1. Bishops Stortford


Good communication skills, basic computer skills, to have some confidence and be someone who is friendly, helpful and has an engaging personality.

The Role:

Your duties will primarily be telephone based; receiving calls from prospective customers, taking all relevant information, providing quotations for motor insurance and securing the sale of the policy. Customers will need to be advised of policy details. You will take payments to initiate cover, deal with online quotations and contact customers that have requested call-backs.

Successful candidates will be given full training on our products and how to use the computer system. You will be trained in insurance underwriting and will learn sales techniques to help place and secure business. No previous sales experience is required but good communication skills that could translate to a confident and friendly telephone manner are essential for this position.

Opportunities to earn generous bonus payments by reaching performance related targets are also available. Be part of a successful team and help drive the Company forward.

Hours of Work:

Flexible working pattern during the office opening hours of 9AM – 7PM Monday to Friday & Saturdays 9am – 2pm and/or Sundays 10am – 2pm on a rotation basis

Option to work shorter working patterns and no weekends are also available. More detail would be provided at interview on request.

Career Opportunities:

We only promote from within, so if you work hard, have the right attitude and apply yourself in the correct manner, progression into management can be achieved relatively quickly, in fact 18 months is currently our record!

Staff Benefits:

  1. 38 days holiday (including Bank Holidays)

  2. A flexible working pattern

  3. A transparent Monthly bonus system

  4. Full and extensive Training provided

  5. Fantastic social events

  6. Free Parking

  7. Numerous Competitions, daily, weekly and monthly

Apply for job

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