New Customers
| Existing Customers

Get a free quote

Existing customers please call
Click here to close
Sterling is open for sales, renewals, claims and customer service. Please read our COVID-19 FAQs for quick answers before you call.
  1. Breakdown
16th November 2020

Why you should think WHEELS if you breakdown

Car Insurance from just £125 per year

When your vehicle breaks down, it can be difficult to know what to do, especially in the panic of the moment. To help relieve some of the stress, we’ve created a step-by-step guide on what to do in the event your vehicle breaks down – all in a handy mnemonic so you can remember it easily.

What to do if you breakdown

We’ve created the acronym WHEELS to help you remember what you should do in the event of a breakdown. Follow these directions to stay as safe as possible.

Warning triangle: this helps let other road users know that you’ve broken down. It should be placed at least 45 metres behind your vehicle, though you don’t need to use one if you’ve broken down on the motorway.

Hi-viz: wear hi-viz clothing so you’re visible to other road users.

Equipment: other items like a torch, water, phone, power bank, and warm waterproof clothing are good to keep with you while you wait. We recommend you keep these in your car in the event your breakdown.

Evacuate: it’s best not to stay in your vehicle, but you should leave pets in the car. Leave your vehicle using the doors furthest away from oncoming traffic.

Leave it to us: if you have Sterling Rescue, give us a call on our 24/7 hotline number, 0330 123 1146, and we’ll arrange one of our breakdown recovery specialists to help you get back on the road.

Safe place: wait for us a safe distance away from your vehicle. Move behind the crash barrier if there is one.

Keep these items in your car just in case you breakdown

There are a number of items that will make your life a lot easier if you have them on hand before you breakdown. Take a look at our checklist here:

  • First-aid kit
  • Empty fuel carrier
  • Hi-viz jacket
  • Phone
  • Power bank
  • Spare tyre and jack
  • Torch
  • Water
  • Warm waterproof clothing
  • Warning triangle

Not covered with Sterling Rescue yet?

Give us a call on 0344 381 9959 if you’re looking for affordable breakdown cover. Sterling Rescue is available from just £29.12, and this even includes home start cover. We have over 1,800 recovery specialists across the UK, ensuring you won’t have to wait long for help when you need it.

Get a quote with us!

It's easy.

New Customers
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.
Read more